Tamil Nadu Economy Textbook Questions – e-Governance in Tamil Nadu · Meaning, Types and Growth · Institutions and Departments · Citizen Services and Grievance Redress · Department-wise e-Governance · Digital Infrastructure and Data · Laws and Policies · Rankings and Awards · Challenges and Solutions (Part 1)

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Tamil Nadu Economy Textbook Questions – e-Governance in Tamil Nadu · Meaning, Types and Growth · Institutions and Departments · Citizen Services and Grievance Redress · Department-wise e-Governance · Digital Infrastructure and Data · Laws and Policies · Rankings and Awards · Challenges and Solutions (Part 1) – 20 questions, subject: Tamil Nadu Economy. Every question has the correct answer with a one-line explanation; tap "Show Answer". Free practice for TNPSC, UPSC, SSC, Bank and RRB exams – Shanmugam IAS Academy, Coimbatore.

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1.  
As per the Tamil Nadu e-Governance Policy 2017, what percentage of their annual budget should departments initially earmark for e-Governance?

Correct Answer: B [0.5%]

Explanation:

Section 16: departments should earmark 0.5% of their annual budget, to be raised gradually to 3% over 5 years.

2.  
Match the type of service with its example as per the Tamil Nadu e-Governance Policy 2017:
a. G2C1. Services between Government departments
b. G2B2. e-Payroll, e-Pension
c. G2G3. Services to citizens from home
d. G2E4. Licences, taxes, tenders

Correct Answer: C [3 4 1 2]

Explanation:

G2C – Services to citizens from home; G2B – Licences, taxes, tenders; G2G – Between Govt departments; G2E – e-Payroll, e-Pension.

3.  
Under which law is the Tamil Nadu e-Governance Agency (TNeGA) registered?

Correct Answer: D [Tamil Nadu Societies Registration Act, 1975]

Explanation:

TNeGA was registered in 2007 as a society under the Tamil Nadu Societies Registration Act, 1975.

4.  
What is the toll-free helpline number of the "Mudhalvarin Mugavari" grievance system of Tamil Nadu?

Correct Answer: A [1100]

Explanation:

The Mudhalvarin Mugavari helpline is 1100; 1800-425-6000 is the e-Sevai helpline.

5.  
Match the item with its figure:
a. e-Sevai helpline number1. 410
b. Functioning centres (31.03.2025)2. 1800-425-6000
c. Services on the portal3. 1100
d. Mudhalvarin Mugavari helpline4. 34,843

Correct Answer: C [2 4 1 3]

Explanation:

e-Sevai helpline 1800-425-6000; functioning centres 34,843; portal services 410; Mudhalvarin Mugavari helpline 1100.

6.  
As per the Commissionerate of Revenue Administration, on which date was the e-Adangal web platform launched?

Correct Answer: D [26.10.2018]

Explanation:

The e-Adangal web platform was launched on 26.10.2018 and the app on 05.03.2019.

7.  
Under BharatNet in Tamil Nadu, 9,687 Gram Panchayats were connected as on 12.06.2024. What share of the project scope is this?

Correct Answer: B [77%]

Explanation:

Scope is 12,525 Gram Panchayats; 9,687 connected = 77%.

8.  
Match the facility with its year:
a. TNSDC-II1. 2011
b. TNDRC2. 2016
c. ThamizhMegam3. 2018
d. TNSDC (first ISO certified)4. 2020

Correct Answer: A [4 3 2 1]

Explanation:

TNSDC-II 2020; TNDRC 2018; ThamizhMegam 2016; TNSDC (first ISO certified) 2011.

9.  
On which date did the Information Technology Act, 2000 come into force?

Correct Answer: D [17.10.2000]

Explanation:

The IT Act, 2000 came into force on 17.10.2000.

10.  
Which award did Tamil Nadu win in the Web Ratna (State/UT) category of the Digital India Awards 2016?

Correct Answer: C [Gold]

Explanation:

Platinum went to Rajasthan, Gold to Tamil Nadu and Silver to Haryana.

11.  
Match the NeSDA report details with the figures:
a. TN e-services (Feb 2024)1. 13
b. Mandatory e-services (Jan 2026)2. 24,563
c. India e-services (Jan 2026)3. 59
d. States with 100% saturation (Jan 2026)4. 1,128

Correct Answer: B [4 3 2 1]

Explanation:

TN e-services 1,128; mandatory e-services 59; India e-services 24,563; States with 100% saturation 13.

12.  
As per the Digital Personal Data Protection Act, 2023, who is a "child"?

Correct Answer: D [A person who has not completed 18 years]

Explanation:

Section 2(f): a person who has not completed 18 years is a child; verifiable parental consent is needed for their data.

13.  
Which of the following statements about the National e-Governance Plan (NeGP) are correct?
  1. The Union Government approved NeGP on 18.05.2006.
  2. NeGP comprised 27 Mission Mode Projects (MMPs).
  3. In NeGP, the State Government MMPs were fewer than the Central Government MMPs.

Correct Answer: A [1, 2 only]

Explanation:

1, 2 correct: NeGP approved 18.05.2006; 27 MMPs. 3 wrong: 11 State MMPs vs 9 Central MMPs.

14.  
Assertion (A): As per the Tamil Nadu e-Governance Policy 2017, all Government applications and websites shall provide bilingual content (Tamil and English).
Reason (R): Promoting the use of the Tamil language and the Tamil Unicode Standard in all e-Governance applications is one of the objectives of that policy.
கூற்று–காரண வினாக்களுக்கான தேர்வுகள்
(A) கூற்றும் காரணமும் சரி; காரணம் கூற்றுக்குச் சரியான விளக்கம்
(B) கூற்றும் காரணமும் சரி; ஆனால் காரணம் சரியான விளக்கம் அல்ல
(C) கூற்று சரி; காரணம் தவறு
(D) கூற்று தவறு; காரணம் சரி
Options for Assertion–Reason questions
(A) Both A and R are true; R is the correct explanation of A
(B) Both A and R are true; R is not the correct explanation of A
(C) A is true; R is false
(D) A is false; R is true

Correct Answer: A []

Explanation:

Both are in the 2017 policy; the aim of promoting Tamil is the reason for bilingual content, so R correctly explains A.

15.  
Match the institution with its date or year of establishment:
a. ELCOT1. May 2023
b. TACTV2. 21.03.1977
c. iTNT Hub3. 23.08.2024
d. TN-CERT order4. 04.10.2007

Correct Answer: C [2 4 1 3]

Explanation:

ELCOT – 21.03.1977; TACTV – 04.10.2007; iTNT Hub – May 2023; TN-CERT order – 23.08.2024.

16.  
Which of the following statements about e-governance institutions of Tamil Nadu are correct?
  1. The connectivity of TNSWAN was handed over to TANFINET in 2023.
  2. TANFINET is the government cable TV company registered in 2007.
  3. TIDEL Park, Chennai, is a joint venture of TIDCO and ELCOT.

Correct Answer: B [1, 3 only]

Explanation:

1 and 3 are true. 2 is false: TANFINET is the special purpose vehicle for BharatNet; the cable TV company is TACTV.

17.  
Which of the following statements about e-Sevai in Tamil Nadu are correct?
  1. e-District revenue services were launched in Krishnagiri district on 15.10.2010.
  2. "e-Sevai For All" (EFA) was launched on 15.03.2023.
  3. The services of the "Namma Arasu" WhatsApp chatbot will be reduced from 275 to 76.

Correct Answer: D [1, 2 only]

Explanation:

1 and 2 are true. 3 is false: Namma Arasu WhatsApp services will rise from 76 to 275, not fall.

18.  
Assertion (A): The functioning e-Sevai centres of Tamil Nadu rose from 32,908 (13.06.2024) to 34,843 (31.03.2025).
Reason (R): The toll-free number of the e-Sevai helpline is 1800-425-6000.

Correct Answer: B []

Explanation:

Both are true, but the helpline number does not explain the rise in centres, so R does not explain A.

19.  
Match the system with its date or period:
a. STAR 2.0 go-live1. July 2023
b. e-Adangal app2. 12.02.2018
c. e-Office Phase I3. March 2022
d. Manarkeni app4. 05.03.2019

Correct Answer: B [2 4 3 1]

Explanation:

STAR 2.0 – 12.02.2018; e-Adangal app – 05.03.2019; e-Office Phase I – March 2022; Manarkeni app – July 2023.

20.  
Which of the following statements about the Kavalan – SOS app of the Tamil Nadu Police are correct?
  1. It is a part of the Tamil Nadu State Police Master Control Room initiative.
  2. It automatically sends the user's current location and a video from the back camera.
  3. It was designed for use by men only.

Correct Answer: C [1, 2 only]

Explanation:

1 and 2 are true. 3 is false: the app is meant especially for women and the elderly, not for men only.

? Full lessons and explanations – Tamil Nadu Economy PDF textbook (₹299): www.shanmugamiasacademy.in/study-materials/tnpsc-gs-unit-5-tamil-nadu-economy

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