Privacy Policy
Last updated: 12 October 2026
This Privacy Policy explains how Shanmugam IAS Academy ("SIA", "we", "us"), Gandhipuram, Coimbatore, collects, uses and protects the information you give us when you use www.shanmugamiasacademy.in, enquire about our courses or buy study materials from us.
Information we collect
- Details you give us: your name, mobile number, email address and course interest when you fill in an enquiry form, contact us on WhatsApp or buy a study material.
- Payment details: payments are processed by our payment partner, Razorpay. We receive only the payment status, amount and a transaction reference. We never see or store your card, UPI PIN or bank login details.
- Usage data: basic, anonymous information such as pages visited and device type, collected through Google Analytics to improve the website.
How we use your information
- To reply to your enquiries and provide course or batch information.
- To process your purchase and deliver the study material you paid for.
- To send important updates about your purchase or course.
- To improve our website and services.
We do not sell, rent or trade your personal information to anyone.
Sharing of information
We share information only with service providers who help us run the website and process payments (such as our hosting provider and Razorpay), and only to the extent needed for that purpose, or when required by law.
Cookies
Our website uses essential cookies to work correctly and analytics cookies to understand how visitors use it. You can turn cookies off in your browser settings; some features may then not work fully.
Data security
We take reasonable steps to protect your information from unauthorised access, misuse or loss. All payments happen on Razorpay's secure, PCI-DSS compliant platform.
Your rights
You may ask us to view, correct or delete the personal details we hold about you by writing to us at the email address below.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact us
Shanmugam IAS Academy
550/3, Dr Nanjappa Road, Opposite Town Bus Stand, Gandhipuram, Coimbatore, Tamil Nadu 641012
Phone / WhatsApp: 99941 46662, 99944 27714
Email: shanmugamiasacademy@gmail.com
Office hours: Mon – Sat 9 AM – 8 PM, Sunday 10 AM – 3 PM
