SSC CGL Reasoning – Critical Thinking, Decision Making, Emotional & Social Intelligence – Level 2 · Tier I Sprint | Online Quiz

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SSC CGL Reasoning – Critical Thinking, Decision Making, Emotional & Social Intelligence – Level 2 · Tier I Sprint – 15 questions, subject: General Intelligence & Reasoning. Every question has the correct answer with a one-line explanation; tap "Show Answer". Free practice for TNPSC, UPSC, SSC, Bank and RRB exams – Shanmugam IAS Academy, Coimbatore.

Directions (Q 13–17): A firm selects Junior Accountants. As on 1 April 2026 a candidate must: (i) be at least 21 and not more than 28 years old (completed years); (ii) hold a B.Com degree with at least 55% marks; (iii) have at least 2 years' experience in accounts; (iv) score at least 60 in the selection test. Exception: a candidate who fails (iii) but has a diploma in taxation and at least 1 year's experience is referred to the Finance Manager. A candidate who fails any condition without a matching exception is not selected. Decide each case from the facts given.

CaseletArun, born 12 August 2000, B.Com 62%, 3 years' experience, test score 71.

Correct Answer: A [Selected]

Explanation:

Age 25, 62%, 3 years, 71 – every condition met.

(Use the directions above – Q 13–17)
CaseletBhavna, born 5 March 1997, B.Com 70%, 4 years' experience, test score 80.

Correct Answer: B [Not selected]

Explanation:

Completed age on 1 April 2026 is 29 (birthday 5 March) – fails (i), no exception.

(Use the directions above – Q 13–17)
CaseletCharan, born 20 January 2002, B.Com 58%, 1½ years' experience and a diploma in taxation, test score 66.

Correct Answer: C [Refer to the Finance Manager]

Explanation:

Fails only (iii) with 1½ years; has the diploma and over 1 year – exception fits.

(Use the directions above – Q 13–17)
CaseletDivya, born 15 November 2001, B.Com 64%, 2 years' experience; her test score is not known.

Correct Answer: D [Data inadequate]

Explanation:

(i)–(iii) met; the test score is missing and nothing else decides the case.

(Use the directions above – Q 13–17)
CaseletElango, born 2 April 2005, B.Com 68%, 2 years' experience, test score 77.

Correct Answer: B [Not selected]

Explanation:

His 21st birthday is 2 April 2026, one day after the cut-off – completed age 20, fails (i).

Statement–AssumptionStatement: A company has decided to train all its staff in cyber-security.
Assumptions:
I. The company's data has already been stolen once.
II. Staff can learn safe practices through training.

Correct Answer: B [Only II is implicit]

Explanation:

I: the training may be purely preventive; the past is not needed – not implicit.

Statement–AssumptionStatement: A travel agent tells customers: “Please book your tickets early; seats on this route fill up fast in summer.”
Assumptions:
I. Customers prefer this route in summer to the same route in winter.
II. Booking early improves the chance of getting a seat.

Correct Answer: B [Only II is implicit]

Explanation:

I: the agent compares nothing about customers' liking – not implicit.

Course of ActionStatement: An inspection found that many shops in a market have no fire extinguishers.
Courses of action:
I. The market should be shifted to another city.
II. The fire department should direct the shops to install extinguishers within a fixed time and inspect again.

Correct Answer: B [Only II follows]

Explanation:

I fails Proportionate, Practical (impractical and far beyond the problem).

Course of ActionStatement: A school's results in Mathematics fell this year.
Courses of action:
I. All the Mathematics teachers should be dismissed.
II. Mathematics should be removed from the syllabus.

Correct Answer: D [Neither I nor II follows]

Explanation:

I fails Proportionate (no cause has been found; extreme step).

10.

Cause and EffectA: More people than usual are buying umbrellas in the city.
B: Many roads in the city are waterlogged.

Correct Answer: C [A and B are effects of a common cause]

Explanation:

Buying umbrellas does not flood roads, and flooded roads do not make people buy umbrellas; both follow from heavy rain – a common cause.

11.

SituationIn a group project one member is not doing his share of the work. What should you do?

Correct Answer: A [Talk to him privately, find out his difficulty and agree on what he will finish by a date.]

Explanation:

'talk and agree' passes all five CARES tests; 'do it yourself' fails Acts; 'complain first' fails Sees feelings; 'leave name out' fails Respects, Ethical.

12.

SituationA customer shouts at you at a service counter because his work has been delayed. What should you do?

Correct Answer: C [Stay calm, listen, explain the reason for the delay and tell him when the work will be done.]

Explanation:

'stay calm and explain' passes all five CARES tests; 'shout back' fails Calm, Respects; 'ask him to leave' fails Acts, Respects; 'ignore him' fails Acts, Sees feelings.

13.

SituationAt a family function you notice an elderly relative sitting alone in a corner. What would you do?

Correct Answer: B [Go and sit with her, and talk with her for a while.]

Explanation:

'sit and talk' passes all five CARES tests; 'assume' fails Sees feelings; 'laugh' fails Respects, Sees feelings; 'not my job' fails Acts, Sees feelings.

14.

Decision matrixA town chooses a site for a new school. Weights: Safety 50%, Distance 30%, Cost 20%. Scores out of 10 – Site X: 8, 6, 5; Site Y: 7, 9, 6; Site Z: 9, 5, 6. Which site is chosen?

Correct Answer: B [Site Y]

Explanation:

X = 4 + 1.8 + 1.0 = 6.8; Y = 3.5 + 2.7 + 1.2 = 7.4; Z = 4.5 + 1.5 + 1.2 = 7.2 → Y.

15.

Spot My MistakeFor the statement “Some students copy in the board examinations”, a student says the course “All board examinations should be cancelled” follows because it would surely end copying. What is the error?

Correct Answer: A [The course is out of proportion – it creates a bigger problem than it solves]

Explanation:

It does end copying (Problem ✓), but it fails the Proportionate check – every honest student loses the examination.

➤ Full notes, shortcuts and every answer explained – SSC CGL 2026 General Intelligence & Reasoning book (₹149): www.shanmugamiasacademy.in/study-materials/ssc-cgl-general-intelligence-reasoning

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