UPSC Governance – Chapter 13: e-Governance – Successes, Limitations and Potential (20 MCQs)

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UPSC Governance – Chapter 13: e-Governance – Successes, Limitations and Potential (20 MCQs) – 20 questions, subject: Governance. Every question has the correct answer with a one-line explanation; tap "Show Answer". Free practice for TNPSC, UPSC, SSC, Bank and RRB exams – Shanmugam IAS Academy, Coimbatore.

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1.  

Bhoomi, an early e-governance project for land records, belongs to:

Correct Answer: C [Karnataka]

Explanation:

Bhoomi computerised Karnataka's land records (RTCs) and issued them at taluk kiosks.

2.  

Gyandoot, a rural intranet project, was launched in:

Correct Answer: A [Dhar, Madhya Pradesh]

Explanation:

Gyandoot set up village intranet kiosks in Dhar district of Madhya Pradesh in 2000.

3.  

The FRIENDS project of Keralam (2000) provided:

Correct Answer: A [single-window counters for paying bills and taxes]

Explanation:

FRIENDS offered single-window counters in Keralam where citizens paid utility bills and taxes at one place.

4.  

Lokvani was an e-governance project of:

Correct Answer: B [Uttar Pradesh]

Explanation:

Lokvani was a kiosk-based grievance redress and information system begun in Sitapur district, Uttar Pradesh, in 2004.

5.  

SVAMITVA uses drones to survey:

Correct Answer: C [rural inhabited land for property cards]

Explanation:

SVAMITVA drones survey rural inhabited (abadi) land so that village households get property cards.

6.  

Bhashini is a mission for:

Correct Answer: B [AI-based translation among Indian languages]

Explanation:

Bhashini (2022) uses AI to translate among Indian languages so digital services reach users in their own language.

7.  

The national nodal agency for responding to cyber security incidents is:

Correct Answer: B [CERT-In]

Explanation:

CERT-In, under MeitY, is the national nodal agency for responding to cyber security incidents.

8.  

PM Gati Shakti National Master Plan is mainly a:

Correct Answer: A [GIS-based platform for infrastructure planning]

Explanation:

PM Gati Shakti (2021) is a GIS-based master plan that integrates infrastructure planning across ministries.

9.  

Akshaya, a community IT centre project, began in which district of Keralam?

Correct Answer: D [Malappuram]

Explanation:

Akshaya was launched in Malappuram district in 2002 before being extended across the State.

10.  

Consider the following statements:

1. Business process re-engineering should come before digitisation.
2. Lack of interoperability forces citizens to submit the same documents again.
3. Language is not a barrier to e-governance in India.

Which of the statements given above is/are correct?

Correct Answer: B [1 and 2 only]

Explanation:

Statements 1 and 2 are true: re-engineer processes before digitising, and non-interoperable systems make citizens re-submit papers.

11.  

Assertion (A): Some early e-governance projects faded after their initial success.

Reason (R): They depended on individual champions and lacked a sustainable business model.

Correct Answer: A [Both A and R are true, and R is the correct explanation of A]

Explanation:

Projects like Gyandoot faded because they relied on individual champions and had no viable business model, so R explains A.

12.  

e-Seva integrated citizen service centres were first set up in:

Correct Answer: B [Hyderabad]

Explanation:

e-Seva integrated citizen service centres were started in Hyderabad in 2001, in undivided Andhra Pradesh.

13.  

The DARPG's assessment that ranks States on the quality of e-services is:

Correct Answer: D [National e-Governance Service Delivery Assessment]

Explanation:

DARPG's NeSDA ranks States and Union Territories on the depth and quality of their e-services.

14.  

CERT-In was set up in:

Correct Answer: D [2004]

Explanation:

CERT-In has been operational since January 2004 as the national cyber incident response agency.

15.  

Faceless assessment was introduced in:

Correct Answer: C [income tax assessment]

Explanation:

The Income Tax Department's faceless assessment removes physical contact between the taxpayer and the assessing officer.

16.  

e-Mitra, a kiosk network run in public–private partnership, belongs to:

Correct Answer: D [Rajasthan]

Explanation:

e-Mitra is Rajasthan's network of kiosks for payments and certificates, run in public–private partnership.

17.  

Arrange the following in chronological order:

1. SVAMITVA
2. Gyandoot
3. IndiaAI Mission
4. National e-Governance Plan

Select the correct answer using the code given below:

Correct Answer: C [2-4-1-3]

Explanation:

2000, 2006, 2020, 2024.

18.  

Which of the following is a risk of using artificial intelligence in governance?

Correct Answer: B [Bias and opaque decisions]

Explanation:

AI systems can carry bias and make opaque decisions, raising problems of transparency and accountability.

19.  

Computerisation of land records in Bhoomi mainly reduced:

Correct Answer: C [the discretion of the village accountant]

Explanation:

Computerised RTCs removed the village accountant's control over land records and the scope for rent-seeking.

20.  

MCA21, an e-governance mission mode project, serves:

Correct Answer: A [companies filing returns with the Ministry of Corporate Affairs]

Explanation:

a G2B project.

➤ Full notes, maps, tables, a reason for every option and Mains PYQs – U12 · Governance (UPSC book, ₹249): www.shanmugamiasacademy.in/study-materials/upsc-governance

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